Find current information on Creative Cloud support for various Mac OS X versions here. And learn how to install previous versions of Creative Cloud apps if needed.
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For information on the most current version of Creative Cloud, see What's new in Creative Cloud.
For details about supported software and hardware, see Creative Cloud system requirements.
What version of Mac OS X do I need for the 2015 release of Creative Cloud?
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The 2015 release of Creative Cloud requires Mac OS X 10.9 or later. If you have an older version of Mac OS X, upgrade your operating system.
For answers to questions about compatibility between Mac OS X 10.11 and Creative Cloud applications, see Mac OS X El Capitan compatibility FAQ.
To find the version of Mac OS X you have installed, do the following:
- From the Apple menu, choose About This Mac. The version number of the Mac OS you're using appears directly below the words 'OS X.'
For details, visit Mac OS X version and build information on your Mac.
Visit the Mac App Store to upgrade to the latest version of Mac OS X. Follow the onscreen instructions to begin your upgrade. If you don’t have broadband access, you can also upgrade your Mac at any Apple Retail Store.
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The Mac App Store is an application store on Mac OS used to purchase, download, install, and license applications. For more information, visit http://www.apple.com/mac/appstore/.
How do I purchase Lightroom from the Mac App Store?
To purchase Lightroom from the Mac App Store, do the following:
Which Lightroom apps come with my Mac App Store purchase?
Your Creative Cloud subscription comes with Lightroom on desktop, Lightroom mobile (iOS and Android), access to lightroom.adobe.com, and 1 TB of cloud storage.
What happens if I have also purchased Lightroom from Adobe.com?
You can buy Lightroom from either Adobe.com or Apple’s Mac App Store. It is the same app. However, it is not recommended to install both versions at the same time. Keep the version installed from the store where you purchased the app to ensure timely communication about updates.
I don't remember which store I purchased Lightroom from. What should I do?
You can check your plan to identify the store from where you purchased Lightroom.
The Mac App Store will send you an update notification, and will provide you with the latest version of Lightroom desktop through the Mac App Store.
How do I cancel Lightroom subscription purchased from Mac App Store?
Adobe Connect Mac App Store
Any Lightroom subscription that you purchase from the App Store is managed by Apple. You can cancel your subscription using the App Store app.
Apple App Store
For step-by-step instructions, see Apple documentation for View, change, or cancel your subscriptions.
Free Adobe Reader For Mac
For billing issues or a refund, see Apple documentation for Request a refund for an App Store or iTunes Store purchase.