Have you experienced problems on your Mac when you are updating apps but it won’t download the updates or the Mac app store won’t download anything, at all?
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You are not alone because it is one of the most common problems encountered by Mac users whether it’s downloading or installing updates, apps, or files. There are also cases when the notification says the app or file has been downloaded but you just can’t find where it is, or when the installation process just quits all of a sudden even when you have a strong internet connection.
How To Fix The Download Problem
If the issue still persists, revoke the app license from the device by navigating to Apps iOS select VPP app App licenses select device. Then, revoke license and try re-assigning the app to the user group or device group. By default, all apps that you purchase from the Mac App Store and most other apps appear in the Applications folder. If you used a custom installation in OS X Mavericks, then you may need to use Spotlight to find the location of the app on your computer. Mavericks uses two types of applications - an application bundle or a installer. A Windows 10 device, phone, and pretty much anything that connects to a network has a unique identification number known as the media access control (MAC) address embedded on the physical network.
The easiest solution would be to empty your App Store’s temporary download cache folder. This solution works most of the time and it is easy to do. But before you start fixing your Mac download problems, run a scan of your computer first to make sure there are no corrupt files or cache affecting your App Store. You can use Outbyte MacRepair to scan and clean up your computer for all types of junk.
Once you’ve run the scan and deleted all unwanted files, don’t forget to backup your important files before you start fixing your App Store. This seems like a very simple problem with a very easy solution, but you’ll never know what could happen so always backup your files just to be safe.
After these preparations, log out of the App Store and then log back in. Then, follow these steps to solve your App Store download problems:
- Go to Spotlight and type in Terminal.
- Type in the following command: defaults write com.apple.appstore ShowDebugMenu -boot true ; killall AppStore ; exit.
- Open App Store and sign out of it by going to Store > Sign Out.
- Then go to Debug Menu.
- Select Clear Cookies and Reset Application.
- Next, type the following commands in the Terminal one at a time. These commands will reset the plists:
- rm ~/Library/Preferences/com.apple.appstore.plist
- rm ~/Library/Preferences/com.apple.storeagent.plist
- rm ~/Library/Cookies/com.apple.appstore.plist
- Then type in: open $TMPDIR../C/com.apple.appstore/. This opens your Mac App Store’s temporary download cache folder.
- Delete these files:
- apple.appstore.plist
- apple.installer.plist
- Or you can type in the following commands to delete these cached files:
- rm -r ~/Library/Caches/com.apple.appstore
- rm -r ~/Library/Caches/com.apple.storeagent
- Close the folder and restart your Mac.
- Then, try re-downloading your files that were causing problems before.
If this doesn’t solve the problem and your Mac App Store won’t download anything, the next solution is re-indexing. Your Mac uses Spotlight to determine what apps you have installed. And perhaps, due to a bug or a corrupted file, your operating system thinks that the app you are trying to download is already in your system which is why it is not letting you download it again.
To re-index your applications, follow these steps.
- Go the Apple Menu and go to System Preferences > Spotlight > Privacy tab. This opens the Spotlight preferences pane.
- Add your primary HD (the default name is Macintosh HD) by clicking the + and selecting your HD. This will stop your OS X from indexing that particular drive.
- Close the System Preferences window.
- Click the Apple Logo and choose Log Out.
- Log back in and navigate back to the Spotlight preferences window.
- Click the – button and select your HD.
- Close the System Preferences window.
The system will begin re-indexing everything in your HD. If you see a dot in the center of the magnifying glass, which can be found at the top right of the menu bar, then that means the re-indexing is ongoing.
Open the App Store to re-download the app or update what you were downloading previously.
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Find My User Guide
Before you can share your location with your friends and find your devices, you need to turn on Location Services and Find My Mac. You can do this when you open Find My for the first time or later in System Preferences.
Turn on Location Services
On your Mac, choose Apple menu > System Preferences, click Security & Privacy, then click Privacy.
If the lock at the bottom left is locked , click it to unlock the preference pane.
Click Location Services on the left.
Select Enable Location Services, then select Find My in the list of apps.
If you don’t see Find My, go to System Services in the list of apps, click Details, then select Find My Mac.
Set up Find My Mac
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On your Mac, choose Apple menu > System Preferences, then click Apple ID.
If you don’t see Apple ID, click Sign In, then sign in with your Apple ID or click Create Apple ID (if you don’t already have one).
Click iCloud in the sidebar.
Select Find My Mac, then click Allow (if asked) to allow Find My Mac to use the location of your Mac.
If a Details button is next to Find My Mac, make sure you turned on Location Services and Find My in Security & Privacy preferences.
For details about privacy and how you can control what information on your Mac is exposed, see Guard your privacy.